Privacy Policy
Effective Date: 17/07/2025
At Wular Sports, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
Information We Collect:
- Name, phone number, address, and other order-related information
- Details you enter on our checkout form are saved securely as you type — including if you don't complete the order — so we can assist you with your purchase and follow up if you had trouble ordering
- Interactions with our website, such as taps on our WhatsApp buttons and the products you were viewing, along with an anonymous reference code that helps us connect your WhatsApp chat to your enquiry
- Email addresses submitted for our newsletter or discount offers
- Product reviews you choose to submit (published only after moderation)
- Payment details (only processed via secure third-party gateways like Razorpay — we never see or store your card/UPI details)
- Browsing behavior and analytics (for site improvement)
How We Use It:
- To process orders and deliver products
- For customer service and support, including following up on incomplete orders via WhatsApp or email
- To improve user experience and website functionality
- For promotional emails or WhatsApp messages (only if opted-in)
Data Security:
We implement strict measures to secure your data and never share your information with unauthorized third parties.
Third-Party Services:
We use trusted services like Razorpay for payment processing and WhatsApp for order communication. These services have their own privacy policies.
Your Rights:
You may request access, correction, or deletion of your personal data at any time.